USFon © 2013


USFon Inc. (“USFon”)

Lifeline Service Terms and Conditions

The FCC’s Lifeline Service Program (Lifeline) is designed to maintain and preserve universal service by providing a reduction in the price of basic residential exchange service to qualifying low-income customers. USFon's voice Lifeline Service plan includes unlimited local minute usage within the toll-free calling area. Our voice Lifeline Service plan does not include any free minutes for toll calling usage. At this time, USFon does not offer toll calling under its existing plan.


1. Lifeline is a federally-funded reduction of basic local residential service. The Federal credit amount provided to Lifeline subscribers will be the maximum amount authorized by the FCC.

a. Lifeline customers currently receive Lifeline Service reductions in intrastate local service of $9.25

b. In no event shall the Local Exchange access service rate be reduced below zero.

2. Local service for Lifeline customers may not be disconnected for nonpayment of toll charges.

a. Toll Restriction Service will be provided to Lifeline customers at no charge.

b. Lifeline customers are not required to accept Toll Restriction Service as a condition to avoid disconnection of local service for non-payment of toll.

c. Lifeline customers are not required to pay a deposit in order to obtain local service if the customer voluntarily elects installation of Toll Restriction Service.

3. Partial payment from Lifeline customers will be applied first to local service charges and then to toll charges.

4. Lifeline customers will not be denied reestablishment of service on the basis that the customer was previously disconnected for non-payment of toll charges.

5. Lifeline will not be furnished on a Foreign Exchange service arrangement.


1. Lifeline will be provided for one (1) telephone line per household, at the customer's principal place of residence (a residential premise or dwelling place is that location where a customer resides, even if such residential premises or dwelling place is only a single room). Verification of this requirement will be through self-certification through one of the following options.

2. Program Benefit Enrollment Option - Show that he/she is currently a recipient of benefits from one of the following public assistance programs:

• Federal Public Housing Assistance/Section 8

• Low Income Home Energy Assistance Program (LIHEAP)

• Supplemental Nutrition Assistance Program

• General Assistance

• Supplemental Security Income (SSI)

• Temporary Assistance to Needy Families (TAR)

• Medicaid

• Food Distribution Program

• Free School Lunch Program

• Individuals living on tribal land receiving:

 Food Distribution Program

 Bureau of Indian Affairs General Assistance

 Tribally administered Temporary Assistance for Needy Families (TANF)

 Head Start (tribal programs for only those meeting it's income qualifying standard)

 Tribally administered Free School Lunch Program

Individuals choosing this option must obtain and provide to USFon a copy of a valid identification card or the appropriate documents that are issued to them by the agency administering the program.

3. Income Eligibility Option - A customer can also obtain eligibility for Lifeline if that customer's household annual income level is at or below 150% of the federal poverty level. Such customers may obtain a form from USFon suitable for self-certification of income level and provide the completed form to USFon to begin service under the program. Proof of income is required. Acceptable documentation may include the prior year’s federal, state, or tribal tax return, or other forms of income certification. Customers should contact USFon for specific details.

4. Certification:

• The customer will certify initial eligibility for Lifeline Service.

• Re-certification is required annually or at any time that the qualifying criteria for the customer changes.

• Recipients of Lifeline Service must notify USFon when they no longer qualify for Lifeline. Upon receipt of the notification, USFon will discontinue providing Lifeline Service.

• If USFon discovers that conditions exist that disqualify a customer from receiving Lifeline Service then customer’s local service will be billed at the full monthly rate. The customer will be billed retroactively either to the date Lifeline Service commenced or the date the recipient no longer qualified for the service, not to exceed twelve (12) months.

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